Terms and Conditions for Mirage Tents

Last Updated: October 26, 2023

Welcome to Mirage Tents. These Terms and Conditions outline the rules and regulations for the use of Mirage Tents' Website and services, located at the official domain (e.g., miragetents.com or oasiscanvas.sg). By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Mirage Tents' website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

In these Terms and Conditions, "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Mirage Tents. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.

2. Services Offered

Mirage Tents offers bespoke luxury glamping experiences, including but not limited to:

Customized glamping safaris
Luxurious tented accommodations
Guided desert excursions
Gourmet catering services
Personalized event planning
Sustainable travel solutions
Equipment rental for outdoor events
Wellness retreats in unique natural settings

All services are subject to availability and specific booking conditions which will be provided upon inquiry and confirmation.

3. Bookings and Payments

3.1 Booking Confirmation

All bookings are subject to confirmation by Mirage Tents. A booking is not final until a confirmation email has been sent and any required deposit has been received.

3.2 Payment Terms

Payment terms, including deposit requirements, payment schedules, and accepted payment methods, will be clearly communicated during the booking process. Full payment must be received by the specified due date prior to the commencement of services.

3.3 Cancellation Policy

Cancellations must be made in writing. Our cancellation policy varies depending on the type of service and the timing of the cancellation relative to the start date. Specific details will be provided at the time of booking. Cancellation fees may apply.

4. Client Responsibilities

Clients are responsible for:

Providing accurate and complete information during the booking process.
Adhering to all safety guidelines and instructions provided by Mirage Tents staff and guides.
Respecting local customs, traditions, and environmental regulations, especially concerning sustainability.
Ensuring they have adequate travel insurance, including coverage for medical emergencies and trip cancellations.

5. Limitation of Liability

Mirage Tents strives to provide safe and enjoyable experiences. However, we shall not be liable for any loss, damage, injury, accident, delay, or irregularity which may be occasioned by reason of defect in any vehicle, or through the acts or defaults of any company or person engaged in conveying the Client or carrying out the arrangements of the tour.

We reserve the right to alter itineraries or substitute arrangements as necessary due to unforeseen circumstances, natural disasters, political instability, or other factors beyond our control, without prior notice. Every effort will be made to maintain the integrity of the planned experience.

6. Intellectual Property

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the website is strictly prohibited.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Singapore, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Changes to Terms and Conditions

Mirage Tents reserves the right to amend these Terms and Conditions at any time. All amendments will be posted on this page and will take effect immediately upon their posting. Your continued use of the website and services after any such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +65 6789 0123
Address: 8 Cross Street, Floor 15, PWC Building, Singapore, 048424, Singapore